Frequently Asked Questions

GENERAL Questions

For questions regarding customer orders, please visit our Returns and Exchanges page.

To apply to work at Laurel Mercantile, see our Careers page.

We’ve built our retail company around this question: “Is there a reputable American manufacturer of this product?” If we are unable to find suitable American sources to satisfy customer demand, we either skip those products, make sure a component is USA Made, or find expert manufacturers from countries with ethical and sustainable business practices. If none of that works, we make it ourselves at Scotsman Co.

More than 90 percent of our products are made right here in the USA and will be noted on our website.

Laurel, like many towns, was built on manufacturing. We believe that if we are going to be serious about revitalizing America’s hometowns, then we have to be serious about supporting American manufacturing and the small towns that depend on it.

Contact us here to tell us about your town and what you make to support it.

Speaking engagement and endorsement inquiries regarding Erin & Ben or Laurel Mercantile Co. should see our Contact Us page for more information.

We'd love to help you out. Jim, Mallorie and Josh (featured on HGTV's Home Town) consult with small towns to help them breathe new life into their community. Visit to find out how to get started.


Mallorie and Erin are not sisters, but they were roommates and best friends at Ole Miss. Mallorie is married to Erin’s first cousin, Jim, which explains why she has Erin’s maiden name.

Ben really is that tall, he’s 6’6″  ! Erin is just normal size.

Ben is very proud of his Scottish ancestry and so when his furniture building hobby turned into a business, he named it Scotsman Co.

There are two! The truck in the LMCo. yard is a 1953 Chevy 3/4 Ton Longbed, and Ben’s truck is a 1962 Chevy C-10. Sorry, neither are for sale!

Erin and Ben fell in love in college and have been attached at the hip ever since. Erin and Mallorie were roommates at Ole Miss, and Erin introduced her to her cousin, Jim and soon they were married. Erin and Josh were high school friends, then Ben and Josh were roommates at Ole Miss, and after graduation Josh and Emily met and married and she was brought into the fold. They all renovated lofts in downtown Laurel and were next door neighbors, so it’s like college never really ended. They all owned and operated national and international businesses in downtown Laurel, and soon bought and renovated historic homes in the neighboring historic district. They have the same passions for historic preservation, small town living, Americana, and eclectic, traditional home design, so it was a natural decision as best friends and family to open the Laurel Mercantile Co. together.