International Orders & Returns
International Orders
Laurel Mercantile Co. uses a third party software, Zonos, to collect and pay duties and taxes. These fees are calculated and collected at checkout. These duties, taxes and fees are paid on behalf of the customer to the appropriate entities. All duties, taxes and fees are calculated and collected in compliance with the destination country.
International Shipping
We ship internationally using Fedex. Fedex may, without notice, use a third party carrier to complete the final mile delivery. We are unable to accomodate special shipping requests for international orders. Once your order is placed, it will be fulfilled in 2-5 business days. Once your order ships, it should arrive within 7-10 business days in most circumstances. Orders can be tracked via Fedex.com.
International Returns & Exchanges
International orders are considered final sale, and are generally not eligible for exchange or return unless they arrive in damaged or defective condition. Should you need to return an item that was received outside of the U.S., please email hello@laurelmercantile.com for further instructions.